'Quota Exceeded, your account is above quota limits' Administrators can reduce maximum mailbox sizes per user or globally, see: How to set Exchange Online mailbox sizes and limits in the Microsoft 365 environment for details. Outlook accounts can have up to 100GB of storage per mailbox ( Exchange Online mailbox storage limits). The Duo access request comes from : This support article is only applicable if you sign in with a work or school account. If you use Duo for two-factor authentication, you will continue to use it in the new platform. With the new login method, UMICH (Level 1) passwords will be securely synced to Microsoft so users will not have to create, re-set, or use a new, separate password for Microsoft services. However, after the move to the new platform, the log in process for Microsoft tools and applications within the UMICH domain will change from U-M Weblogin to Microsoft’s log in service.

On your mobile device, log in to the OneDrive app before using other apps.

Re-login to Microsoft on your browser via using your full address.

Clear your browser cache (see instructions for Chrome, Internet Explorer, Firefox, and Safari).

Log out of Microsoft and ALL active Microsoft online, mobile, desktop, and sync applications (including Office applications).To ensure that you are logging into the new platform, we strongly recommend you: When logging in to Microsoft, some users have been mistakenly directed to the previous Microsoft platform. Update 7-1: Cached information directing to old Microsoft platform

Impacts & Actions Needed After the Migration This project completed in July, 2019. This is an archive for informational purposes.

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